Skip to content

Case study – Strategic support and industry standards

Setting the global standardfor forecourt technology

Supporting a global forum that makes forecourt technology more consistent, secure and interoperable across international markets.

ClientInternational Forecourt Standards Forum
SectorRetail fuel technology
ServicesAssociation management, standards development, industry engagement
EngagementOngoing retained partnership

The story

As the retail fuel sector evolves at pace, the need for consistent, secure and interoperable technology has never been greater.

The International Forecourt Standards Forum (IFSF) plays a vital role in bringing the global industry together, developing internationally recognised standards that enable fuel retailers, equipment manufacturers and technology providers to work more efficiently, securely and collaboratively.

By creating common standards, IFSF helps organisations reduce complexity, improve system compatibility and embrace new technologies with confidence.

What we delivered

A joined-up programme shaped around the organisation, its members and the outcomes it needed.

Responding to a Changing Industry

The forecourt sector is undergoing significant transformation. Digital payments, cloud-based platforms, electric vehicle charging, alternative fuels and growing cybersecurity requirements are reshaping how forecourts operate.

  • Without consistent standards, retailers and suppliers face increasing challenges, including:
  • Complex and costly technology integration
  • Inconsistent systems and reduced interoperability
  • The need to support new energy infrastructure
  • Evolving cybersecurity and compliance requirements
  • Keeping pace with rapid technological change

Recognising these challenges, IFSF continues to develop standards that help the industry innovate while maintaining consistency, security and reliability.

Building the Future of Forecourt Technology

At the heart of IFSF's work is a clear roadmap focused on creating a more connected and future-ready industry.

Its priorities include:

Developing international standards that enable different technologies and suppliers to work seamlessly together.

Supporting emerging technologies, including digital payments, cloud-based platforms and mobility services.

Future-proofing retail operations for electric vehicle charging, hydrogen and alternative fuels.

Strengthening cybersecurity through secure, reliable and consistent industry protocols.

Encouraging collaboration across retailers, suppliers, manufacturers and technology partners to drive global adoption of common standards.

Together, these initiatives are helping to create a more flexible, resilient and innovative retail fuel sector.

Driving Real Industry Impact

The benefits of IFSF's work extend across the entire forecourt ecosystem.

Retailers benefit from greater operational efficiency, simplified technology integration and reduced costs.

Technology providers and suppliers are able to develop solutions that integrate more easily across different retail environments.

Forecourt operators are better equipped to embrace digital transformation and prepare for the transition to electric vehicle charging and alternative fuels.

Most importantly, industry-wide collaboration is helping ensure technological innovation is implemented consistently, securely and at scale across international markets.

Looking Ahead

As mobility, consumer expectations and energy infrastructure continue to evolve, IFSF remains focused on supporting a more connected, secure and interoperable future for forecourt retailing.

Through collaboration, innovation and internationally recognised standards, the organisation continues to help retailers, suppliers and technology providers adapt to change with confidence while shaping the future of the global forecourt industry.

Find out more about IFSF and how to get involved at www.ifsf.org.

More of our work

All case studies

AIMSE Europe 5K Challenge

AIMSE Europe

AIMSE Europe 5K Challenge

CJAM delivered AIMSE Europe’s record-breaking 5K Challenge, bringing together 500 participants and more than 60 teams in Hyde Park.

TyreSafe Client Representation

TyreSafe

TyreSafe Client Representation

CJAM represented TyreSafe at Young Driver Focus 2026, sharing the charity’s research and reinforcing its road safety mission with a national audience.

ATC Accreditation and Certification

Association of Translation Companies

ATC Accreditation and Certification

CJAM worked with ATC to design and manage a comprehensive ISO certification programme, including governance, documentation, auditing and five certification services.

BAA Annual Conference

British Academy of Audiology

BAA Annual Conference

CJAM delivered BAA’s largest Annual Conference to date, managing venue, sponsors, exhibitors, speakers, branding, registration and the delegate experience.

Want a specific example for your sector?

Our services span every facet of membership management. Tell us what you are trying to achieve and we will share the closest comparable work.

Back To Top