Association Management& Secretariat Services
Dependable support, seamless operations and the expertise to help your organisation thrive.
Behind every successful membership organisation is a strong operational foundation. From day-to-day administration to board and committee support, CJAM provides flexible, professional association management services that keep your organisation running smoothly, allowing your leadership team to focus on its strategic priorities.
Whether you require a fully outsourced service or additional expertise, our approach is tailored to your organisation, its members and its ambitions.
Association management
Association Management Services
Our dedicated team becomes an extension of your organisation, providing consistent, reliable support and the reassurance that essential operations are in experienced hands.
Our services include:
Dedicated Association Manager and support team
Holiday and absence cover
Dedicated telephone line and email address
Telephone and video conferencing
Event administration and coordination
Website content management
Social media support
E-newsletter distribution
Governance support
Secretariat & Governance Support
Effective association management goes beyond administration. We provide the structure and expertise to help boards and committees operate efficiently, maintain momentum and turn decisions into action.
Our services include:
Board and committee administration
Preparation and distribution of agendas and meeting papers
Minute taking, action tracking and follow-up
AGM administration, including notices and voting
Liaison with Chairs, officers, members and stakeholders
Secure governance records and document management
Our consistent oversight ensures continuity and valuable organisational knowledge, even as officers and committee members change.
Secure infrastructure
Technology & Systems
Secure, reliable technology underpins effective association management, keeping information connected, accessible and protected.
Our infrastructure includes:
Microsoft 365
Google Drive, SharePoint and OneDrive
Secure cloud-based storage
Cyber Security Insurance
GDPR-compliant data management
Fully integrated membership database
A smooth transition
A Smooth Transition, Ongoing Support
We understand that entrusting your organisation’s operations to an external partner requires confidence and careful planning.
From understanding your existing processes to managing the transition and delivering ongoing support, we work closely with your team to ensure continuity and a seamless experience. As your organisation evolves, our services adapt alongside your needs.
Services that work alongside this one
Ready to talk?
Ready to Strengthen Your Organisation?
Whether you need fully outsourced association management or additional support for your existing team, CJAM brings together the expertise, technology and trusted partnership to help your organisation operate confidently and plan for the future.