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Everything yourassociation needs.One trusted partner.

For more than 25 years, CJ Association Management has given professional bodies, trade associations, charities and membership organisations every service they need — through one experienced team.

More than administration

Secretariat, finance, membership, events, governance and communications — one integrated team.

Boards shouldn’t spend their evenings answering emails, processing invoices or chasing event bookings. CJAM takes care of the operational detail so leadership teams can focus on strategy and member value.

The CJAM team working across a shared project

One team. Every essential service.

Complete continuity, from the secretariat to the AGM

Select a function to see how it connects. Every service below is delivered in house, by the same team, so nothing falls between suppliers.

Secretariat

Board and committee administration that keeps things moving between meetings.

What this covers

Board and committee administration, agendas, papers, minute taking and action tracking — the operational detail that keeps an organisation moving between meetings.

Board supportAgendas & papersMinutesAGM administration

Secretariat

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Finance

Bookkeeping, management accounts and budgets, led by a qualified accountant.

What this covers

Led by a fully qualified accountant, our team delivers bookkeeping, management accounts, budgeting, credit control and VAT using Xero and Sage, supporting Treasurers with reliable expertise.

Management accountsBudgets & forecastsSubscriptionsAudit liaison

Finance

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Membership

Recruitment, onboarding, renewals and records, handled end to end.

What this covers

End-to-end membership management from recruitment campaigns and onboarding through to renewals, records and reporting, so members receive a consistent experience at every stage.

RecruitmentRenewalsOnboardingReporting

Membership

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Events

Conferences, AGMs, awards and congresses, planned and delivered in house.

What this covers

From flagship conferences and awards dinners to AGMs, international congresses and webinars, we manage planning, sponsorship, registrations, speakers, venues and on-the-day delivery.

ConferencesAGMsAwardsHybrid & virtual

Events

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Governance

Constitutions, policies, elections and AGMs aligned with best practice.

What this covers

We work alongside Boards and Trustees so governance is well organised, compliant and aligned with best practice — constitutions, policies, elections and AGMs.

AGM managementPolicyComplianceElections

Governance

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Communications

Branding, publications, campaigns and social media from one in-house team.

What this covers

A fully integrated in-house marketing and communications team: branding, newsletters, magazines, journals, social media, video and campaign design.

PublicationsSocial mediaPRDesign

Communications

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Website

Content, updates and security that keep your site accurate and current.

What this covers

Ongoing management, content support and updates that keep your website accurate, secure and aligned with your organisation’s objectives.

ContentUpdatesSecurity

Website

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CRM

A single source of truth for member records, reporting and activity.

What this covers

Configured and managed CRM platforms that give a single source of truth for member records, communications, reporting and operational activity.

Member recordsIntegrationsData quality

CRM

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Training

Webinars, virtual conferences and online learning for member CPD.

What this covers

Webinars, virtual conferences and online learning platforms that give members easy access to professional development wherever they are.

WebinarsOnline learningCPD

Training

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Board Support

Executive support and institutional memory for Chairs and officers.

What this covers

Executive support for Chairs, officers and committees — the continuity and institutional memory that helps leadership teams focus on strategy.

Chair supportCommitteesContinuity

Board Support

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Every function above, delivered by one team.

Select any service to see what it covers.

25+

Years supporting membership organisations

TAF Supplier 2026/27

Real partnerships. Real results.

The best way to understand the value we bring is through the organisations we support

Driving growth and national impact

TyreSafe

A strategic communications overhaul repositioned the charity alongside National Highways, the NPCC, NFCC and RoSPA, generating more than 350 million opportunities to see or hear its tyre safety message.

A record-breaking annual conference

British Academy of Audiology

BAA’s 20th Annual Conference attracted more than 640 delegates — the Academy’s largest to date — with CJAM managing venue, sponsorship, exhibition, speakers, branding and registration.

An international conference with a difference

EMWA

Four days of workshops, panel discussions and networking in Barcelona, with CJAM supporting programme planning, speaker coordination, delegate communications and on-site delivery.

Member experiences beyond the workplace

AIMSE Europe

The AIMSE Europe 5K Challenge brought together 500 registered participants and more than 60 teams, turning a fundraising challenge into a memorable community event.

“TyreSafe became one of only two non-government organisations referenced within the National Road Safety Strategy 2026.”

Client testimonials to be supplied by the CJAM team.

Why associations choose CJAM

We take the heavy lifting away, so Boards can lead

The CJAM team at work

A service model built around you

We become an extension of your team, managing the day-to-day so you can focus on your organisation’s objectives.

Specialist expertise

Experienced association professionals across governance, membership, finance, events, communications and operations.

Best practice

Proven association management expertise and practical insight that strengthen performance and member value.

Exceptional value

Shared technology, systems and specialist resources deliver a cost-effective service with no compromise on standards.

Innovation & creativity

Fresh thinking, practical solutions and a proactive approach that helps organisations evolve, grow and embrace change.

Reducing risk

Robust governance, business continuity and secure processes that support confident decision-making.

A conversation between CJAM and a client

Ready to strengthen your organisation?

Whether you’re looking for a fully outsourced association management partner or additional support for your existing team, we’d love to discuss how we can help.

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