Case study – Accreditation and governance
A robust accreditationand certification programme
Designing the governance, documentation and auditing processes behind a credible, comprehensive ISO certification programme.
The opportunity
The translation sector has faced reputational challenges over the years, something the Association of Translation Companies (ATC) has worked hard to address through its audited Code of Conduct and commitment to raising professional standards.
What we delivered
A joined-up programme shaped around the organisation, its members and the outcomes it needed.
Our approach
Recognising the need for greater consistency and industry-wide recognition, ATC partnered with CJAM to develop a comprehensive ISO certification programme, introducing five auditing and certification services.
Working closely with the Chief Executive, CJAM designed the governance, documentation and auditing processes required to establish the programme, ensuring it met the standards necessary for approval. We continue to oversee the ISO certification programme, working alongside expert auditors to deliver a robust, credible and trusted accreditation process.
The result
Our expertise extends beyond ATC, with extensive experience developing and managing accreditation and auditing programmes for a range of membership organisations, helping raise standards, build confidence and demonstrate professional excellence.
More of our work
British Academy of Audiology
BAA Annual Conference
CJAM delivered BAA’s largest Annual Conference to date, managing venue, sponsors, exhibitors, speakers, branding, registration and the delegate experience.
Motor Schools Association of Great Britain
MSA GB Online Events
CJAM delivers MSA GB’s online regional meetings and training events, making expert insight and professional development accessible to members nationwide.
Want a specific example for your sector?
Our services span every facet of membership management. Tell us what you are trying to achieve and we will share the closest comparable work.