MembershipManagement
Helping you gain a better understanding of your members’ needs.
Many organisations rely on their membership to survive. By helping you understand what members actually need, CJAM can grow your membership portfolio, make individual members more profitable and help the association thrive.
What’s included
Full secretariat and membership services, delivered in house
We support your existing strategies and help develop growth plans for the future — at a reduced cost, centred on your members’ needs and your association’s core values.
Full secretariat services
Committee Chair support, agendas, meeting papers, minutes and circulation.
Membership growth
Acquisition campaigns and retention programmes built on your existing strategy.
Committee and board support
Dedicated representatives across more than 20 client committees.
Meeting management
Scheduling, logistics, papers and follow-up actions, start to finish.
Membership scheme administration
Joining, upgrades, renewals and lapsed-member processes handled for you.
Membership software
CRM and membership platforms configured around how your organisation works.
Systems implementation
Migration and rollout of new systems without disrupting members.
Newsletter design and distribution
In-house design, build and send, with reporting on engagement.
Accreditation schemes
Administration of standards, assessment and certification programmes.
How we work
A considered handover, then steady delivery
Our team of dedicated representatives liaises with your members and stakeholders throughout, so the transition is invisible to the people who matter most.
Discovery
We map your members, committees, systems and pressure points, and agree what good looks like.
Transition
Records, finances and inboxes move across to a documented plan — with no gap in member service.
Delivery
Your named team runs the day-to-day: administration, renewals, meetings and reporting.
Growth
Regular reviews with the Board turn operational data into a plan the organisation can actually use.
Also for business clients
Management and administration support that releases your resources
Successful associations and not-for-profits need more than a clear vision and strong membership. CJAM provides full secretariat services including support for committee Chairs, agendas, meeting papers, minute taking and circulation, board elections and AGM management.
Services that work alongside this one
Talk to us about your membership
Tell us where the pressure is — recruitment, renewals, records or committee administration — and we’ll show you how the service would work in practice.