SecretariatServices
Board and committee administration that keeps things moving between meetings.
Board and committee administration, agendas, papers, minute taking and action tracking — the operational detail that keeps an organisation moving between meetings. CJAM provides a named team so institutional memory does not sit in one officer’s inbox.
What’s included
The operational core of a well-run association
From the first agenda to the last action, secretariat is how strategy turns into work that actually happens.
Board support
A consistent point of contact for Chairs, honorary officers and the executive.
Agendas and papers
Packs issued on time, in a format directors and trustees can actually use.
Minutes and actions
Accurate minutes, tracked actions and follow-up between meetings.
Committee administration
Dedicated representatives across client committees, not a rota of temps.
AGM administration
Notices, packs, voting and the legal timetable handled without drama.
Correspondence
A professional headquarters address, phone line and inbox for the organisation.
Records
Governance records, membership files and historic papers held securely in one place.
How we work
A considered handover, then steady delivery
Our team of dedicated representatives liaises with your members and stakeholders throughout, so the transition is invisible to the people who matter most.
Discovery
We map your members, committees, systems and pressure points, and agree what good looks like.
Transition
Records, finances and inboxes move across to a documented plan — with no gap in member service.
Delivery
Your named team runs the day-to-day: administration, renewals, meetings and reporting.
Growth
Regular reviews with the Board turn operational data into a plan the organisation can actually use.
Continuity
An office that still works when officers change
Secretariat is the difference between a Board that spends its time on strategy and one that spends it reconstructing last quarter’s paperwork.
Services that work alongside this one
Talk to us about your secretariat
If papers, minutes or the AGM currently depend on one volunteer, we can show you a retained model that takes that risk away.