Case study – Conference management
A record-breaking conferencefor British audiology
End-to-end delivery of the largest audiology conference ever held in the UK, attracting more than 640 delegates.
The story
The British Academy of Audiology's (BAA) 20th Annual Conference marked a significant milestone for the profession, attracting more than 640 delegates to the Telford International Centre and becoming the largest audiology conference ever held in the UK.
As BAA's association management partner, CJ Association Management (CJAM) worked alongside the Academy to plan and deliver every aspect of the event, creating a seamless experience for delegates, exhibitors, sponsors and speakers while supporting the Association's ambition to deliver its most successful conference to date.
What we delivered
A joined-up programme shaped around the organisation, its members and the outcomes it needed.
End-to-End Event Management
Working closely with the BAA team, CJAM provided comprehensive conference management from initial planning through to on-site delivery.
Our support included venue and supplier management, delegate recruitment, marketing, sponsorship and exhibition coordination, speaker liaison, event branding, registration and the production of delegate materials and event collateral.
By managing every operational detail, we enabled the BAA Board to focus on delivering a high-quality educational programme while ensuring the conference ran smoothly from start to finish.
Creating an Outstanding Delegate Experience
Across two days, delegates took part in an extensive programme of keynote presentations, educational lectures, workshops and breakout sessions, alongside the Academy's largest-ever research poster exhibition and a busy trade exhibition showcasing organisations from across the hearing sector.
Networking also played a central role, with dedicated opportunities for members to connect, exchange ideas and strengthen professional relationships throughout the conference, including a popular themed evening event.
Setting a New Benchmark
With record attendance of more than 640 delegates, the conference established a new benchmark for audiology events in the UK and demonstrated the value of careful planning, strong collaboration and a shared commitment to delivering an exceptional member experience.
For CJAM, it is another example of how we work as an extension of our clients' teams, providing the expertise and support needed to deliver conferences that engage members, strengthen organisations and leave a lasting impression.
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