More than administration
Secretariat, finance, membership, events, governance and communications — one integrated team.
Boards shouldn’t spend their evenings answering emails, processing invoices or chasing event bookings. CJAM takes care of the operational detail so leadership teams can focus on strategy and member value.
One team. Every essential service.
Complete continuity, from the secretariat to the AGM
Select a function to see how it connects. Every service below is delivered in house, by the same team, so nothing falls between suppliers.
Secretariat
Board and committee administration, agendas, papers, minute taking and action tracking — the operational detail that keeps an organisation moving between meetings.
Finance
Led by a fully qualified accountant, our team delivers bookkeeping, management accounts, budgeting, credit control and VAT using Xero and Sage, supporting Treasurers with reliable expertise.
Membership
End-to-end membership management from recruitment campaigns and onboarding through to renewals, records and reporting, so members receive a consistent experience at every stage.
Events
From flagship conferences and awards dinners to AGMs, international congresses and webinars, we manage planning, sponsorship, registrations, speakers, venues and on-the-day delivery.
Governance
We work alongside Boards and Trustees so governance is well organised, compliant and aligned with best practice — constitutions, policies, elections and AGMs.
Communications
A fully integrated in-house marketing and communications team: branding, newsletters, magazines, journals, social media, video and campaign design.
Website
Ongoing management, content support and updates that keep your website accurate, secure and aligned with your organisation’s objectives.
CRM
Configured and managed CRM platforms that give a single source of truth for member records, communications, reporting and operational activity.
Training
Webinars, virtual conferences and online learning platforms that give members easy access to professional development wherever they are.
Board Support
Executive support for Chairs, officers and committees — the continuity and institutional memory that helps leadership teams focus on strategy.
Every function above, delivered by one team.
Select any service to see what it covers.
25+
Years supporting membership organisations
Cyber Essentials Plus
Certified — logo to be supplied
MemberWise
Recognised Supplier — logo to be supplied
ICO Registered
Data protection — logo to be supplied
Real partnerships. Real results.
The best way to understand the value we bring is through the organisations we support
TyreSafe
Driving growth and national impact
A strategic communications overhaul repositioned the charity alongside National Highways, the NPCC, NFCC and RoSPA, generating more than 350 million opportunities to see or hear its tyre safety message.
British Academy of Audiology
A record-breaking annual conference
BAA’s 20th Annual Conference attracted more than 640 delegates — the Academy’s largest to date — with CJAM managing venue, sponsorship, exhibition, speakers, branding and registration.
EMWA
An international conference with a difference
Four days of workshops, panel discussions and networking in Barcelona, with CJAM supporting programme planning, speaker coordination, delegate communications and on-site delivery.
AIMSE Europe
Member experiences beyond the workplace
The AIMSE Europe 5K Challenge brought together 500 registered participants and more than 60 teams, turning a fundraising challenge into a memorable community event.
“TyreSafe became one of only two non-government organisations referenced within the National Road Safety Strategy 2026.”
Why associations choose CJAM
We take the heavy lifting away, so Boards can lead
A service model built around you
We become an extension of your team, managing the day-to-day so you can focus on your organisation’s objectives.
Specialist expertise
Experienced association professionals across governance, membership, finance, events, communications and operations.
Best practice
Proven association management expertise and practical insight that strengthen performance and member value.
Exceptional value
Shared technology, systems and specialist resources deliver a cost-effective service with no compromise on standards.
Innovation & creativity
Fresh thinking, practical solutions and a proactive approach that helps organisations evolve, grow and embrace change.
Reducing risk
Robust governance, business continuity and secure processes that support confident decision-making.
Ready to strengthen your organisation?
Whether you’re looking for a fully outsourced association management partner or additional support for your existing team, we’d love to discuss how we can help.